NEC Electra Elite 48/192 Features And Specifications Manual page 122

Electra Elite
Features and Specifications Manual
Incoming Call Alert Notification to Multiline Terminals is as follows:
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• ICM and Large LED flash.
• LCD shows second incoming call.
• A Call Alert Notification tone of 0.8 seconds is provided to the
called party.
The LCD does not indicate that a second call is ringing in when using
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Store and Repeat.
During Incoming Call Alert Notification to a Single Line Telephone, a
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Call Alert Notification tone of 0.8 seconds is provided to the called
party.
The calling party hears the following when the called station is
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already on another call:
• Automated Attendant, DIT, DID, and Tie line callers hear
ringback tone.
• Internal callers hear call waiting, allowing Step Calling to be
used.
When a station is the Master Hunt Number for a Station Hunt group,
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the second call follows the Station Hunt Group assignment. When all
agents in this group are busy, Call Alert Notification is given to the
called party and the call remains at the master station.
Multiple incoming calls, except internal and Automated Attendant
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transferred calls, continue to ring at a station that is busy. However,
the LCD of this station indicates only the first call waiting to be
answered.
ACD agents that are busy on a call do not receive Call Alert
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Notification when another ACD call is received, Call Alert Notification
is provided when a call is transferred to the station and not the pilot.
The following maximum incoming calls can wait at a station:
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• DIT, DID, and Tie lines:
No Limitation.
• Internal and Automated Attendant transferred calls:
No Limitation.
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