NEC Electra Elite 48/192 Features And Specifications Manual page 459

Issue 6
OPERATING
PROCEDURES
SERVICE
CONDITIONS
P - 2
Refer to the ElectraCall PC Attendant Installation Manual.
ElectraCall has three main components:
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• ElectraCall Application software: This application runs on a PC
and provides the PC based GUI (Graphical User Interface) and
features.
• PC Board: This digital board is installed in the ISA slot on a PC
and connected to a digital station line from the KTS. ElectraCall
communicates to the Electra Elite KTS through this board.
• Headset: The headset can be plugged in to the PC Board and is
used when making and receiving calls through ElectraCall. An
optional Electra Elite/Professional digital telephone can also be
plugged into the PC Board and used in place of the headset.
When the KTS is configured to support Caller ID indication,
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ElectraCall displays the caller ID information on all incoming calls.
When Caller ID is available and the KTS is set up as a square
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system (i.e. Line Key 1 = CO1, Line Key 2 = CO2,...), Caller IDs for
multiple CO calls coming into the PC Attendant simultaneously may
swap on the PC call window indication for those calls. For this
reason, NEC does not recommend using Caller ID with this product
unless the station is set up with CAP (Call Appearance) keys. When
CAP keys are assigned, Caller ID works properly. Refer to the
Electra Elite Programming Manual for details on CAP key setup.
ElectraCall can be used without an Electra Elite telephone
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connected (using headset only), but it is not recommended. An
adjunct telephone should be connected to the PC Board as a backup
to the connected headset.
Message Waiting Lamp indication can be displayed only when an
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adjunct telephone is connected to ElectraCall.
ElectraCall can monitor a maximum of 30 DSS/BLF buttons.
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An unlimited number of stations can be entered in the database.
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Each station record can contain information such as the station user
name, address, extension number, e-mail address, pager, other
telephone numbers (e.g., cellular, pager, home). Each station record
can also show the MONITOR status of that telephone (BUSY, IDLE,
or DND). Special notes can also be entered for each station. These
notes can provide more details about the station user such as
availability, scheduling, and meetings.
Electra Elite
PC Attendant Console