Philips Sopho 2000 IPS User Manual page 12

DIALED NUMBER IDENTIFICATION SERVICE (DNIS) .....................................................
INCOMING CALL IDENTIFICATION ...................................................................................
INDIVIDUAL TRUNK ACCESS ............................................................................................
MULTI-FUNCTION KEY .......................................................................................................
MULTIPLE CONSOLE OPERATION ...................................................................................
PUSHBUTTON CALLING-ATTENDANT ONLY ..................................................................
SERIAL CALL ......................................................................................................................
TRUNK GROUP BUSY DISPLAY .......................................................................................
UNSUPERVISED TRUNK-TO-TRUNK TRANSFER BY ATTENDANT ..............................
ATTENDANT DELAY ANNOUNCEMENT ...................................................................
ATTENDANT OVERFLOW ..........................................................................................
ATTENDANT OVERRIDE ............................................................................................
AUTHORIZATION CODE ............................................................................................
AUTOMATED ATTENDANT ........................................................................................
AUTOMATIC CALL DISTRIBUTION (ACD) ................................................................
BUSY IN/BUSY OUT-ACD ...................................................................................................
CALL WAITING INDICATION-ACD .....................................................................................
DELAY ANNOUNCEMENT-ACD ......................................................................................... 102
HUNT PAST NO ANSWER-ACD ......................................................................................... 106
IMMEDIATE OVERFLOW-ACD ........................................................................................... 106
PRIORITY QUEUING-ACD .................................................................................................. 107
QUEUE SIZE CONTROL-ACD ............................................................................................ 108
SILENT MONITOR-ACD ...................................................................................................... 109
AUTOMATIC CALL DISTRIBUTION (ACD) WITH
MANAGEMENT INFORMATION SYSTEM (MIS) ........................................................ 112
AUTOMATIC CAMP-ON .............................................................................................. 113
AUTOMATIC CHANGE TO DAYLIGHT SAVING TIME .............................................. 114
AUTOMATIC HOLD ..................................................................................................... 119
AUTOMATIC NUMBER IDENTIFICATION (ANI) ........................................................ 120
AUTOMATIC RECALL ................................................................................................ 127
BACKGROUND MUSIC ............................................................................................... 128
BOSS/SECRETARY CALLING ................................................................................... 130
BROKER'S CALL ........................................................................................................ 133
CALL BACK ................................................................................................................. 134
CALL FORWARDING .................................................................................................. 136
ATTENDANT CALL FORWARDING SET-UP AND CANCEL ............................................ 137
CALL FORWARDING-ALL CALLS ..................................................................................... 138
CALL FORWARDING-BUSY LINE ...................................................................................... 140
CALL FORWARDING-NO ANSWER .................................................................................. 142
CALL FORWARDING-DESTINATION ................................................................................ 147
CALL FORWARDING-OVERRIDE ...................................................................................... 148
MULTIPLE CALL FORWARDING-ALL CALLS .................................................................. 149
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NWA-008845-001 Rev.5.0
32toc001.fm
NOVEMBER/15/2006