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C-44
Interactions
1.
OUTGOING TRUNK QUEUING [O-2] and CALL BACK - CCIS cannot be accessed simultaneously.
2.
System Data 1, Index 139. No Answer Timer is also used for station-to-station call, DID, or TIE Line call
for CALL FORWARDING-DON'T ANSWER [C-47] and CALL HOLD [C-6].
3.
CALL WAITING-ORIGINATE [C-31] automatic setting and CALL BACK - CCIS are mutually
exclusive.
4.
CALL BACK - CCIS cannot be activated toward the Attendant Console.
5.
CALL BACK - CCIS cannot be activated when using CONSULTATION HOLD [C-17].
6.
CALL HOLD [C-6]: Activation of CALL BACK - CCIS is not allowed if the calling or called station has
a party on CALL HOLD [C-6]. CALL BACK - CCIS can be activated to a D
is being held via EXCLUSIVE HOLD [E-4D] or NON-EXCLUSIVE HOLD [N-7D].
Programming
STEP 1:
ASYD - System Data 1, Index 139. No Answer Timer for CALL BACK - CCIS. Assign 00H. (RAM
data is 3FH = 30 seconds.)
System Data 2, Index 0, bit 0. Is CALL BACK - CCIS enabled on a per-tenant basis? 0/1: No/Yes.
System Data 2, Index 4, bit 0. Are CALL BACK - CCIS and OUTGOING TRUNK QUEUING - CCIS
[O-12] access codes the same or separate? 0/1: Separate/Same.
System Data 3, Index 3, bit 5. Enable Ringer pattern 5 for CALL BACK - CCIS. See DISTINCTIVE
RINGING [D-10].
System Data 3, Index 7. Assign data 42H for four seconds on, two seconds off.
STEP 2:
ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
and BUSY (B). Assign NND in accordance with a predetermined numbering plan.
STEP 3:
ASPA - Assign an access code to CALL BACK - CCIS entry, SRV = SSC (Service Code), SID = 3
and a Connection Status Index (CI) for Busy (B) service. For CALL BACK CCIS cancel, SRV = SSC
(Service Code), SID = 6. Assign a CI for Normal (N) service.
STEP 4:
ASFC - Assign a Service Feature Class: SFI = 2 to stations allowed CALL BACK- CCIS.
STEP 5:
AKYD - For some D
key. Assign Type:Function:CALL BACK [5].
STEP 6:
ADSL - Assign CB key; Assign SN=3 (Called Station Busy) and FKY=5 (Call Back).
This command is used for assigning a function to each soft key.
STEP 7:
ATNR - Allow Tenant Restriction Index (TRI) 0, station-to-station calling for Inter and Intra-tenant
connections.
Page 824
Call Back - CCIS
term
sets, CALL BACK - CCIS may be assigned to a programmable line/feature
term
that is holding a call or
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
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