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B-5D
General Description
This feature enables a secretary to voice announce a call to a boss when he is currently on his My-Line.
Operating Procedure
•
Station 200 - Boss
•
Station 201 - Secretary
Boss is currently connected to Trunk A. Call at Trunk B, intended for 200, reroutes to Station 201
1.
Secretary answers station 201.
2.
Secretary asks the caller to hold and presses CALL HOLD [C-6D] feature key or TRANSFER key and
CALL HOLD code (CALL WAITING - ORIGINATE [C-31] key); secretary hears dial tone.
3.
Secretary presses SPEED CALLING - ONE TOUCH [S-26D] key on which the BOSS-SECRETARY
OVERRIDE Tone Code pause (recall key) and the boss' telephone number (200) has been programmed.
4.
Secretary hears ringback tone; boss receives 3 bursts of Camp-on Tone (to distinguish it from the single
burst for an Attendant Camp-on).
Boss' Response Options
Case 1:
1.
Boss presses the ANSWER key and converses with secretary (Trunk A is placed on hold).
2.
Secretary hangs up, boss speaks with Trunk B.
Case 2:
1.
Boss presses the ANSWER key and converses with secretary (Trunk A is placed on hold).
2.
Boss presses 201 key and converses with Trunk B; secretary hears reorder tone.
3.
Boss presses ANSWER to reconnect with Trunk A; Trunk B is placed on hold.
Case 3:
1.
If boss does not respond to 3 bursts of waiting tone, secretary presses RECALL key to resume talking to
Trunk B.
Case 4:
1.
Boss presses the ANSWER key and converses with Secretary (Trunk A is placed on hold). Boss denies
the call.
2.
Boss presses TRANSFER to return to Trunk A. Secretary can also press TRANSFER key, so that both
boss and secretary return to original callers.
3.
Secretary is returned to Trunk B.
Service Conditions
1.
Secretary must have a D
key or CALL HOLD key is available, the boss's switch hook flashes to alternate between Trunk A and
Trunk B. To disconnect from one trunk, the boss hangs up. The remaining trunk recalls to the single-line
set. The held party hears ringback tone.
2.
If boss and secretary have multi-line operations, they must have each other's My-Line appearing on their
term
D
.
3.
This service feature is available only when the boss and the secretary are on their own My-Lines.
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Boss - Secretary Override - D
Boss - Secretary Override - D
term
for this operation. Boss may have a single line telephone, but since no line
term
term
B-5D
Page 85
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