Table of Contents
Advertisement
D-114
Service Conditions (cont'd)
5.
When Multiple Playback is selected, additional DAT channel is required for the second announcement,
even if the second announcement has the same contents as the first one.
6.
A maximum of 10 incoming trunk calls can be connected to a single DAT trunk at one time for sending a
prerecorded message from the beginning to the called parties.
7.
The maximum programmable channels of DAT for this feature are:
1st announcement:
2nd announcement:
8.
When a call encounters announcement trunks all busy, the call waits in a queue until a trunk becomes
available. The latter trunk call hears ringback tone until the announcement to the former terminated call
completes.
9.
When providing the first message, the answer signal is sent to the opposite end (the billing starts here). In
the case of central office trunks, where trunk release cannot be detected after the call had been answered,
the display on the Attendant Console continues even after the calling party has gone on-hook. (The trunk
does not release.) Therefore, the incoming call should always be answered by the Attendant.
10.
In the case of billing for the incoming call, billing starts when the caller is answered by the Attendant, not
when connected to a message.
11.
When the call terminates to the Attendant Console at the time of DAY/NIGHT mode changeover, this
service is activated as follows:
DAY/NIGHT MODE CHANGE
Attendant Console in Day Mode to Night
Attendant Console
Attendant Console in Day mode to
Attendant Console of Night Connection -
Fixed [N-1]/Flexible [N-2]
Night Attendant Console to Attendant
Console of Night Connection - Fixed [N-
1]/Flexible [N-2]
12.
This feature is not available for the following calls:
a.) AUTOMATIC RECALL [A-8] calls
b.) calls from an Attendant (ATTENDANT-TO-ATTENDANT CALLING [A-60] / INTER-
POSITION TRANSFER [I-5])
c.) calls from a station (DIAL ACCESS TO ATTENDANT [D-2]/OFF-HOOK ALARM [O-6]/
PRIORITY CALL [P-9], etc.)
d.) calls transferred to the Attendant due to unused number dialing
e.) calls transferred to the night station via ATTENDANT NIGHT TRANSFER [A-19]
f.) calls via CALL FORWARDING - ALL CALLS [C-5]/BUSY LINE [C-2]/DON'T ANSWER [C-
3]
g.) incoming calls via CCIS/Tie Line
h.) TAS incoming calls
13.
This service is not available for incoming calls to an individual Attendant.
14.
This service is not activated for the Attendant of NIGHT CONNECTION - FIXED [N-1] or NIGHT
CONNECTION - FLEXIBLE [N-2].
15.
The message is sent only once. If the Attendant does not answer by the end of the message, the caller will
be disconnected from the announcement trunk automatically and will hear MUSIC ON HOLD [M-7].
Page 312
Delay Announcement - Attendant
5 channels
5 channels
The announcement service is provided after the call is
transferred to the Night Attendant Console and the Night
Attendant Console answers the call.
The call stays at the Attendant Console in Day mode and
the announcement service is provided. The Attendant
Console answers the call.
The call stays at the Night Attendant Console and the
announcement service is provided. The Night Attendant
Console answers the call.
CALL PROCESSING
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Advertisement
Table of Contents
