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C-33
General Description
This feature gives the ATTENDANT CONSOLE [A-3] the ability to generate DTMF signals while engaged in a
station/trunk connection. These DTMF signals are generated via the dial key pad of the ATTENDANT CONSOLE
[A-3].
Operating Procedure
No manual operation is required.
Service Conditions
1.
The ATTENDANT CONSOLE [A-3] can transmit DTMF signals under the following conditions:
a.) When the ATTENDANT CONSOLE [A-3] originates a trunk call while an internal station is
holding, DTMF signals can be transmitted to the trunk or station but not to both in a three-way
connection.
b.) When the ATTENDANT CONSOLE [A-3] originates a trunk call while another trunk call is on
hold, DTMF signals can be transmitted to either trunk but not to both in a three-way connection.
c.) When the ATTENDANT CONSOLE [A-3] originates an internal station call while holding a
station or trunk, DTMF signals can be transmitted to either station or trunk but not to both in a
three-way connection.
d.) When the ATTENDANT CONSOLE [A-3] originates/answers an internal station or trunk call
and remains engaged in the connection. If the START key is pressed, DTMF signals cannot be
transmitted from the ATTENDANT CONSOLE [A-3] (even when DTMF signal sending is
selected in the system data).
2.
All digits (DTMF signals) generated by the ATTENDANT CONSOLE [A-3] will not appear on the
ATTENDANT CONSOLE [A-3] display.
3.
Additional digits can be dialed after the trunk soft-hold timer has timed out or after the trunk answer signal
has been received.
4.
If the ATTENDANT CONSOLE [A-3] overrides a connection between a station/trunk and a station/trunk,
the ATTENDANT CONSOLE [A-3] may generate DTMF signals.
5.
After answering any of the following calls: the Attendant can send DTMF signal to the calling party by
pressing key pad while connected with the call; or the Attendant can hold the answered call and transfer
it to a specific destination. Either function can be selected through the system data.
Ring-down
Individual Attendant Call
Recall
OFF-HOOK ALARM [O-6]
PRIORITY CALL [P-9]
HOUSE PHONE [H-2] (Hot Line)
6.
If the Attendant answers an incoming call transferred from one ATTENDANT CONSOLE to another, by
INTER-POSITION TRANSFER [I-5], DTMF signals cannot be generated from the ATTENDANT
CONSOLE on which the transferred call has been answered.
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Consecutive Dialing - Attendant
Consecutive Dialing - Attendant
Operator call
Listed Directory Number
CALL FORWARDING [C-2, 3, 5] to Attendant
CALL FORWARDING - INTERCEPT [C-25] to Attendant
CCIS Incoming Call
C-33
Page 217
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